Initial Consultation: During your initial consultation, we will discuss your vision, preferences, and pricing. We will exchange and modify ideas until a final design is agreed upon, covering fabric choices, colors, dress styles, embellishments, and accessories.
Design Brief: Following your consultation, you will receive a detailed design brief for your review.
Design Changes: Designing and consulting on custom dresses is a collaborative process that may require minor changes. Please communicate any desired changes as soon as possible (within three days) to allow us to accommodate your request.
Scope of Changes: Please be aware that changes can only be made if they are within the scope of the original design agreed upon by both parties and within the approved price point.
Minor changes can typically be done at no additional cost.
Major changes requiring additional materials and/or labor will need mutual agreement, may result in additional costs, and could lead to time delays. A formal alterations form with a deadline for submitting changes will be drawn up. All changes are subject to the designer's discretion.
Originality: Aga does NOT duplicate or recreate dresses. While you may provide photos of other gowns for inspiration, Aga will design a one-of-a-kind gown tailored to your unique measurements.
Right to Discontinue: At any time, for any reason, Agadesal retains the right to discontinue working on your gown.
Estimate & Deposit: Following your consultation, you will receive an estimate along with your Design Brief. A 50% deposit is due to begin production.
Consultation Fee: The cost of the consultation ($250) will be applied to the total cost of your gown if you decide to move forward, but it is non-refundable for any reason.
Payment Increments: The remainder of the balance will be due in increments at the end of each appointment.
Accepted Payments: Accepted forms of payment are Zelle (hello@agadesal.com), cash, and card (with a 3% transaction fee).
Additional Costs: Should additional requests or alterations be made that were not originally included in your invoice, these will incur additional costs.
Rush Orders: Rush orders may incur an additional fee.
Shipping: Client is responsible for any shipping costs.
Gown Release: The dress will only be released to the client after full payment is made.
Materials: Any materials not yet cut into will be returned to the client.
Refund: The client will receive a refund for the remaining balance after deducting the cost of labor already expended on the gown.
Intellectual Property & Progress: AGADESAL retains the rights to all patterns created for the gown, as well as any progress already made on the garment.
Partial Gowns: Partially completed gowns will not be released to the client. The options are to either:
Withdraw from the process and receive a partial refund as outlined above, forfeiting the partially made gown.
Continue with the custom dress process, allowing AGADESAL to complete the work, and pay the remaining balance upon pickup.
Pre-Fabric Purchase Termination: If the request to terminate the Contract is made before the fabric is purchased, a refund, minus the cost of any materials purchased, will be returned to the Client.
Non-Refundable Items: Consultation fees, fabrics, and material costs are non-refundable.
Project Holds/Abandonment:
Should production be put on hold past six months, a new contract may be drafted based on new terms and current pricing.
Projects left in the studio past six months with no contact from the client may be considered abandoned and become the property of Agadesal. Such projects may require a new contract and be considered a new project with a new non-refundable deposit.
